Privacy policy
Hath Ki Dori ("we", "our", or "us") operates this website and online store. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
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# Information We Collect
We may collect the following types of personal information:
### Personal Information You Provide
* Full name
* Billing and shipping address
* Email address
* Phone number
* Payment details (processed securely through our payment providers)
* Order history
* Customer support communications
### Automatically Collected Information
When you browse our website, we may automatically collect:
* IP address
* Browser type
* Device information
* Cookies and similar technologies
* Website usage data
* Pages visited and browsing behavior
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# How We Use Your Information
We use your information to:
* Process and deliver your orders.
* Process payments securely.
* Provide customer support.
* Send order confirmations and shipping updates.
* Improve our website and shopping experience.
* Prevent fraud and unauthorized transactions.
* Comply with legal obligations.
* Send promotional offers and marketing communications (only where permitted by law).
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# Sharing of Information
We do *not sell* your personal information.
We may share your information with trusted third parties only when necessary, including:
* Shopify (our eCommerce platform)
* Payment gateway providers
* Shipping and courier partners
* IT service providers
* Government or legal authorities when required by law
These service providers only receive the information necessary to perform their services.
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# Shopify
Our store is powered by Shopify. Shopify collects and processes certain personal information to operate our online store securely and efficiently.
For more information, please visit Shopify's Privacy Policy:
https://privacy.shopify.com
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# Cookies
We use cookies and similar technologies to:
* Keep your shopping cart active.
* Remember your preferences.
* Improve website performance.
* Analyze website traffic.
* Deliver relevant advertisements.
You can disable cookies through your browser settings, although doing so may affect certain website features.
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# Data Security
We implement reasonable security measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
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# Data Retention
We retain your information only for as long as necessary to:
* Complete your orders.
* Provide customer support.
* Comply with legal obligations.
* Resolve disputes.
* Enforce our agreements.
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# Your Rights
Depending on applicable laws, you may have the right to:
* Access your personal information.
* Correct inaccurate information.
* Request deletion of your information.
* Withdraw consent where applicable.
* Opt out of marketing communications.
To exercise any of these rights, please contact us using the details below.
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# Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
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# Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.
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# Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date.
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# Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
*Hath Ki Dori*
*Phone:* +91 799 923 1761
*Email:* hathkidori@gmail.com
*Address:*
F6 Education board office colony RAIPUR CHHATTISGARH Pin 492001
