Privacy policy
Privacy Policy
Hath Ki Dori ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
Information You Provide
-
Name
-
Billing and shipping address
-
Email address
-
Phone number
-
Payment information
-
Order details and history
-
Customer support communications
Information Collected Automatically
When you browse our website, we may automatically collect:
-
IP address
-
Browser and device information
-
Cookies and similar technologies
-
Website usage data
-
Pages visited and browsing activity
How We Use Your Information
We may use your information to:
-
Process and deliver orders.
-
Process payments securely.
-
Provide customer support.
-
Send order confirmations and delivery updates.
-
Improve our website and shopping experience.
-
Prevent fraud and unauthorized transactions.
-
Comply with applicable legal requirements.
-
Send promotional and marketing communications where permitted.
Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers, including:
-
Shopify and other e-commerce service providers
-
Payment gateway providers
-
Shipping and courier partners
-
IT and technology service providers
-
Government or legal authorities when required by law
Information is shared only when reasonably necessary to provide services, process orders, or comply with legal requirements.
Shopify
Our store is powered by Shopify. Shopify may collect and process certain information to operate and secure our online store.
For more information, please review Shopify's Privacy Policy:
Cookies
We use cookies and similar technologies to:
-
Keep your shopping cart active.
-
Remember your preferences.
-
Improve website performance.
-
Understand website traffic and usage.
-
Support relevant advertising.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
-
Complete orders and provide services.
-
Provide customer support.
-
Comply with legal requirements.
-
Resolve disputes.
-
Prevent fraud and enforce our agreements.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
-
Access your personal information.
-
Request correction of inaccurate information.
-
Request deletion of your information where applicable.
-
Withdraw consent where applicable.
-
Opt out of marketing communications.
To exercise applicable privacy rights, please contact our customer support team.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.
We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact our customer support team.
